Buy Gold Studio Privacy Policy

Notice of Customer Information Practices

At Buy Gold Studio, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your information.

Information Management

We allow you to update, change, or remove your information by contacting us via email, phone, or mail. Your information is not shared with third parties except as described in this policy. We comply with applicable privacy regulations and encourage you to reach out with any privacy-related concerns.

Cookies

Buy Gold Studio uses cookies to enhance your browsing experience. Cookies are small data files stored on your device to personalize your visit and improve site navigation. These cookies do not collect or store personally identifiable information. Additionally, our web server collects anonymous data such as:

  • - IP Address
  • - Browser Version
  • - Service Provider
  • - Domain Type

Some third-party partners (e.g., advertisers) may also use cookies on our site, and we do not control their policies.

Live Chat

We use live chat services to answer questions. If the chat is offline, we may collect your name and email to follow up on your inquiry.

Information Collection

We securely collect the following information when you request services or products:

  • - Name
  • - Address
  • - Phone Number
  • - Email
  • - Referral Type

This data is used to fulfill requests, provide customer support, improve website functionality,conduct research, and other related activities.

Payments

Once we receive your gold items, we will contact you via email, phone, or postal mail if there are any issues. Payment options include direct deposit, PayPal, virtual credit card, or printed check. You will receive an email confirmation once payment has been processed.

Testimonials

We obtain consent before posting any customer testimonials. If you wish to have a testimonial removed, please contact us at info@buygoldstudio.com.

Blogs

Blogs Our website may include publicly accessible blogs. Please be aware that information shared in these areas may be collected and used by others.

Third-Party Information

Third-Party Information If you provide us with another person’s information or someone provides yours, we will only use that data for the intended purpose.

Business Transitions

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify users via a prominent website notice for at least 30 days following such changes.

Service Providers

We work with trusted third-party service providers to manage services like order fulfillment, payment processing, and email administration. These partners are required to maintain your data securely and cannot use it for unrelated marketing purposes.

Security

We follow industry standards to protect your data during transmission and storage. While no method is 100% secure, we take commercially reasonable steps to ensure your information's safety.

Legal Disclaimer

We may disclose your information if required by law, legal process, or to protect our rights.

Communications

We will send you service-related communications such as payment confirmations, tracking information, and other essential updates. If you wish to stop receiving these communications, you must deactivate your account by sending a letter to:

Buy Gold Studio

10 West 46th Street, 6th Floor
New York, NY 10036

Your request must include:

  • - Name
  • - Address
  • - Phone Number
  • - Reason for Deactivation

Links to Other Sites

Our website may include links to other sites not owned or controlled by Buy Gold Studio. We are not responsible for their privacy practices and encourage you to read their policies.

Data Retention

We retain your information as long as your account is active or as required to provide services. To request data removal, contact us at info@buygoldstudio.com. We will comply with legal obligations regarding data retention.

Children's Privacy

We do not knowingly collect personal information from children under 13 years old.

Policy Changes

This policy may change due to updates in services or technologies. Significant changes will be posted on our website, and we may notify users via email or other means. Please review this policy regularly for updates.

Contact Us

For privacy inquiries, please contact our Privacy Manager:

Email

info@buygoldstudio.com